Orin

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Streamline customer support with Orin, a fintech - focused platform. It combines ticketing, chat - widget, surveys, and a help center, all powered by pre - trained AI reps. Suitable for all team sizes. Click to learn more about this all - in - one solution!0
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What is Orin?

Orin is a customer support platform designed specifically for Fintech companies, combining AI-powered agents with a full suite of support tools. Whether you're managing seasonal traffic spikes, launching new products, or handling multi-tier support, Orin ensures consistent, high-quality customer experiences without the need for a large contact center.

Key Features:

✨ Unified Inbox for Ticketing

  • Centralize customer issues from multiple channels into one inbox.

  • Benefit: Streamline workflows and reduce response times.

🤖 Pre-Trained AI Agents

  • AI reps handle customer queries, deflect issues, or escalate to human agents when needed.

  • Benefit: Free up your team to focus on complex tasks while maintaining quick, accurate responses.

📊 AI Co-Pilot for Human Reps

  • Assists with lookups, auto-fill responses, and real-time suggestions.

  • Benefit: Boost team efficiency and ensure consistent, on-brand communication.

📝 Dynamic Help Center & Knowledge Base

  • Automatically updated with the latest product releases and customer feedback.

  • Benefit: Keep your support resources accurate and relevant.

🔗 Seamless Integrations

  • Connects with your existing finance apps and backend APIs.

  • Benefit: Simplify operations and maintain a unified tech stack.

Use Cases:

  1. Seasonal Traffic Spikes

    • Handle sudden increases in customer queries during tax season or product launches without hiring additional staff.

  2. Multi-Tier Support

    • Automate initial customer interactions with AI agents, escalating only complex issues to human reps.

  3. Consistent Customer Experience

    • Use AI to standardize responses and SOPs across your team, ensuring every customer receives the same high-quality support.

Conclusion:

Orin empowers Fintech companies to deliver exceptional customer support without the overhead of a large contact center. With its AI-driven agents, unified tools, and seamless integrations, Orin helps you scale smarter, reduce costs, and keep your customers happy.

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More information on Orin

Launched
2024-12
Pricing Model
Contact for Pricing
Starting Price
Global Rank
7692489
Follow
Month Visit
<5k
Tech used
Google Analytics,Google Tag Manager,Framer,Google Fonts,Gzip,HTTP/3,OpenGraph,HSTS

Top 5 Countries

100%
United States

Traffic Sources

100%
0%
Direct Search
Orin was manually vetted by our editorial team and was first featured on 2025-01-20.
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