What is Vogent ?
Vogent is your all-in-one platform for building, testing, and deploying AI voice agents that feel human, sound natural, and deliver results. Whether you're automating customer service, streamlining call centers, or creating custom voice solutions, Vogent gives you the tools to go from idea to live agent in minutes—no coding required.
Why Vogent?
Voice AI is more than just speech-to-text and text-to-speech. Vogent combines advanced detection models, ultra-low-latency responses, and conversational AI fine-tuned on millions of real-world calls to create agents that handle complex tasks with ease.
Key Features
🔹 Advanced IVR Detection & Navigation
Automatically detect and navigate phone menus to reach a human or complete tasks.
Example: "If you're calling about claims status, press 1." Vogent handles the rest.
🔹 Custom Conversational Models
Use Vogent's in-house LLMs, fine-tuned on noisy phone calls, or bring your own models for seamless integration.
🔹 Drag-and-Drop Flow Builder
Design intelligent agents with no coding. Piece together workflows, integrate APIs, and trigger post-call automations effortlessly.
🔹 In-Depth Call Analytics
Review call recordings, transcripts, and outcomes to refine your agent’s performance. Test new configurations against past conversations for continuous improvement.
🔹 Post-Call Automations
Automatically update systems, trigger workflows, or follow up with callers based on parsed outcomes.
🔹 Ultra-Low Latency
With an average response time of 200ms, Vogent ensures conversations feel natural and fluid.
Who Is Vogent For?
Customer Support Teams:Automate repetitive calls, reduce wait times, and improve customer satisfaction.
Call Centers:Cut operational costs by up to 75% while maintaining high-quality interactions.
Developers:Access rich APIs and SDKs to build custom voice solutions tailored to your needs.
Enterprises:Leverage HIPAA-compliant workspaces, custom-trained models, and dedicated support for high-volume use cases.
Use Cases
Automated Customer Support
Handle FAQs, schedule appointments, and resolve issues without human intervention.
Example: "Your appointment with Dr. Smith is confirmed for June 25 at 3:30 PM."
Call Center Optimization
Reduce labor costs by automating routine calls, freeing agents for complex tasks.
Surveys & Feedback Collection
Conduct structured conversations, analyze responses, and trigger follow-ups automatically.
Custom Voice Solutions
Build vertical-specific agents for industries like healthcare, finance, or retail.
FAQ
Is there a free trial?
Yes! All accounts get $5 in free credit, with additional credits available for startups and YC companies.
Why choose Vogent over building in-house?
Vogent handles the complexity of voice AI—IVR navigation, low-latency responses, and robust conversation handling—so you don’t have to.
Can I bring my own models?
Absolutely. Vogent supports custom models and APIs, giving you full control over your voice agent’s capabilities.
Get Started Today
Join thousands of organizations already using Vogent to power millions of calls. Whether you’re a developer, a business leader, or an enterprise, Vogent makes it easy to build voice agents that deliver results.
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