What is Kraftful?
是否曾被海量的用户反馈淹没？评论、调查、支持工单和通话记录堆积如山，让你疑问重重？现在，有了Kraftful，您的人工智能反馈分析助手。Kraftful 将混乱的反馈转化为可执行的洞察，帮助您构建用户喜爱的产品。无论您是产品经理、UX 研究员还是产品团队成员，Kraftful 都能为您节省时间，发现隐藏的趋势，并确保您的决策立足于真实的用户需求。
主要功能
? 深度反馈分析
Kraftful可在几分钟内分析评论、调查、支持工单等——没有臆断，只有精准的洞察。 优势：减少数据筛选时间，将更多时间用于重要问题的处理。
? 情感与情绪追踪
了解用户对您产品的感受。及时发现情感趋势。 优势：识别痛点和亮点，优先处理真正影响用户满意度的因素。
? 自动整理的洞察
Kraftful 将反馈整理到项目中，并生成用户故事或PRD。 优势：简化工作流程，使团队目标一致，并明确后续步骤。
? 人工智能驱动的调查
几秒钟内创建量身定制的调查问卷，并适配用户的语言。 优势：轻松获得更深入的见解，无需手动创建调查问卷。
? 人工智能驱动的用户访谈
通过个性化的人工智能驱动问题，一次性采访数千名用户。 优势：扩展研究工作，大规模发现细微的见解。
? 多语言支持
自动将反馈翻译成您的团队语言。 优势：打破语言障碍，确保全球见解对每个人都可用。
使用案例
确定产品路线图优先级
想象一下，您是一家快速发展的SaaS公司产品经理。您的团队被来自多个渠道的反馈淹没。Kraftful分析所有这些数据，识别反复出现的痛点，并帮助您优先考虑对用户满意度影响最大的功能。扩展用户研究
作为一名UX研究员，您需要采访数百名用户，但缺乏带宽。Kraftful的人工智能驱动访谈让您可以扩展研究工作，在创纪录的时间内提供个性化的问题和可行的见解。改进客户支持
您的支持团队收到了大量的工单，但您不确定哪些问题最关键。Kraftful分析支持工单，突出常见主题，并提供可行的建议来改进您的产品并减少支持量。
总结
Kraftful不仅仅是一个工具，它是您在构建用户喜爱产品过程中的人工智能合作伙伴。凭借深度反馈分析、情感追踪和人工智能驱动的调查，Kraftful 为您节省数百小时，同时提供能够产生实际影响的见解。加入包括Google、Netflix和Dropbox在内的50,000多个产品团队，立即开始做出更明智、更快速的决策。
More information on Kraftful
Top 5 Countries
32.74%
18.56%
9.07%
6.67%
6.3%
United States
United Kingdom
India
Sweden
France
Traffic Sources
42.63%
41.19%
10.57%
4.9%
0.58%
0.08%
Search
Direct
Referrals
Social
Paid Referrals
Mail
Kraftful was manually vetted by our editorial team and was first featured on September 4th 2025.
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Kraftful 替代方案
更多 替代方案-
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FeedbackStream：借助人工智能自动开展客户访谈。8分钟即可完成设置。大规模获取深入、客观的反馈，并将其转化为可付诸行动的见解。免费开启，无需信用卡。
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HappyPanda：一款面向SaaS企业的反馈管理平台。使用其轻量级小部件收集用户反馈。AI驱动的分析功能提供洞察力，对回复进行分类，并找出趋势。提升用户满意度，促进业务增长！