What is Tiledesk?
Tiledesk 是一款对话自动化软件，用户无需具备编码技能，即可在各种渠道设计、测试和启动对话流。凭借直观的拖放式界面，用户可以通过实时添加或删除操作轻松创建引人入胜的客户体验。该软件还集成了具有知识库专业知识的 AI 聊天机器人，以便对客户的咨询提供准确而自然的回复。此外，Tiledesk 还提供了一个可视化流程构建器，用于展示个性化产品，并使用生成式 AI 聊天机器人自动执行客户对话。
主要特色：
1. 对话流设计：Tiledesk 提供了用户友好的拖放式界面，使用户能够轻松设计对话流，而无需任何编码技能。用户可以实时添加或删除操作，确保引人入胜的客户体验。
2. AI 聊天机器人集成：通过利用 AI 技术，Tiledesk 允许用户为其聊天机器人配备知识库专业知识。这确保了客户能够收到对他们咨询的准确而自然的回复，从而减少了对人工干预的需求。
3. 可视化产品展示：借助 Tiledesk 的可视化流程构建器功能，企业可以在恰当的时间展示视觉上吸引人的产品卡片，从而提升客户的购物体验。这有助于吸引客户并促进销售。
用例：
- 客户支持自动化：企业可以使用 Tiledesk 的对话自动化功能自动化其客户支持互动。通过将 AI 聊天机器人与知识库集成，可以准确高效地回答常见查询，而无需人工座席。
- 电子商务个性化：使用 Tiledesk 的可视化流程构建器功能，电子商务企业可以根据客户偏好和浏览行为展示个性化的产品推荐。
- 简化工作流：各个行业的公司可以使用 Tiledesk 的拖放式界面，通过对话自动化简化重复性任务，从而简化内部工作流。
结论：
Tiledesk 为客户参与场景中的对话自动化提供了一个全面的解决方案。其用户友好的界面使用户能够轻松设计对话流，而 AI 集成确保了准确而自然的回复。可视化流程构建器功能增强了客户的购物体验，从而增加了销售额。通过自动化客户互动并简化工作流，Tiledesk 节省了时间并提高了效率。无论是客户支持自动化还是个性化的电子商务体验，Tiledesk 都为寻求增强其客户参与策略的企业提供了强大的工具。
More information on Tiledesk
Top 5 Countries
15.6%
8.51%
8.2%
5.2%
5.01%
India
South Africa
Switzerland
United States
United Kingdom
Traffic Sources
47.71%
32.92%
16.03%
2.71%
0.52%
0.08%
Search
Direct
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Paid Referrals
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Tiledesk was manually vetted by our editorial team and was first featured on September 4th 2025.
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Tiledesk 替代方案
更多 替代方案-
使用 Tiledesk 轻松设计和创建聊天机器人。无需任何编码技能。与 ChatGPT 集成，以便提供类人般的响应。开放源代码的灵活性。
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