What is yellow?
Yellow.ai 是一款企业对话式人工智能和聊天机器人平台，它利用生成式人工智能提供个性化的对话体验。该平台建立在具有多 LLM 架构的动态自动化平台 (DAP) 之上，可以在各个渠道自动执行对话，从而实现规模、速度和准确性。该平台充分利用自然语言处理和生成式人工智能的最新进展，提供超出客户预期的类人交互体验。借助 Yellow.ai，企业可以受益于安全、智能的对话式人工智能、零设置机器人部署、生成式人工智能驱动的动态聊天、企业级安全措施和高级分析。
主要特点：
1. 动态自动化平台 (DAP)：Yellow.ai 的 DAP 建立在多 LLM 架构之上，并持续针对数十亿次对话进行训练，以实现可扩展性、速度和准确性。DAP 采用生成式人工智能技术，可以在各个渠道自动执行对话，同时降低运营成本。
2. 类人体验：Yellow.ai 充分利用自然语言处理 (NLP) 和生成式人工智能技术的最新进展，提供富有同情心和情境感知的对话，超越了传统聊天机器人的能力。这确保了客户在不同的沟通渠道中获得更具吸引力的体验。
3. 安全、智能的对话式人工智能：Yellow.ai 采用先进的机器学习 (ML) 算法以及 NLP 技术，持续从互动中学习，以提高理解能力和个性化响应。该平台遵守行业领先的安全标准，例如 ISO 认证、HIPAA 合规性、SOC2 认证、GDPR 合规性。
用例：
1. 客户支持自动化：借助 Yellow.ai 的对话自动化功能，企业可以提供 24/7 全天候客户支持，无需人工干预，同时保持高质量的互动。
2. 员工互动自动化：使用 Yellow.ai 的智能对话机器人自动执行员工互动，例如人力资源查询或 IT 支持请求，这些机器人能够高效地处理复杂查询。
3. 营销活动优化：通过 Yellow.ai 的对话式人工智能平台部署个性化活动，简化营销工作。该平台可以实时与客户互动，收集见解并推动更好的业务成果。
Yellow.ai 的企业对话式人工智能和聊天机器人平台为企业提供了生成式人工智能的力量，可提供具有类人互动的自主客户和员工体验。借助动态自动化平台 (DAP)、类人体验、安全、智能的对话式人工智能等功能，企业可以通过提供 24/7 全天候支持、自动执行员工互动、简化营销工作，同时节省时间和成本，从而转变其运营。Yellow.ai 使企业能够实现更高的转化率、降低运营成本、提高客户满意度水平，同时提高座席的生产力。
More information on yellow
Launched
2018-09-21
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yellow was manually vetted by our editorial team and was first featured on September 4th 2025.
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yellow 替代方案
更多 替代方案-
新加坡和东南亚领先的聊天机器人公司，为财富 500 强品牌提供支持，让他们通过 WhatsApp、Messenger、Instagram 自动化营销、商务和客服
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