What is Maisie AI?
Maisie AI 是一款電子商務聊天機器人平台，提供即時客戶支援、即時訂單狀態更新，並具備將查詢升級至人類團隊的能力。透過運用 AI 技術，Maisie AI 提升客戶滿意度，同時減少客戶服務團隊的工作負荷。
主要功能：
1. ? 即時客戶支援：Maisie AI 全天候提供即時回覆客戶查詢，減輕客戶服務團隊的壓力並提升整體滿意度。
2. ? 即時訂單狀態更新：客戶可以輕鬆查看其訂單的即時狀態，包含追蹤資訊，可減少內部查詢，並提供透明度。
3. ? 移交人類團隊：對於需要個人化處理的複雜或敏感詢問，購物者可以無縫地從聊天機器人轉移到與人類支援團隊的即時聊天或電子郵件。
使用案例：
1. 情境 1：一位客戶想瞭解其包裹何時會抵達，但不想等待電子郵件回覆。他們使用 Maisie AI 的即時支援功能，並在無需人類客服協助的情況下接收訂單狀態的即時更新。
2. 情境 2：一位購物者在做出購買決定前，對於產品規格有疑問。他們不會直接聯繫您的支援團隊，而是與 Maisie AI 的聊天機器人互動，並立即獲得答案，無需任何延遲。
3. 情境 3：一位客戶在最近的購買中遇到問題，需要人類客服提供個人化協助。他們可以順暢地從與聊天機器人互動轉移至與您的專屬支援團隊進行即時聊天或發送電子郵件。
結論：
透過即時客戶支援、即時訂單更新和機器人與人類間的無縫移交等進階功能，Maisie AI 透過提升使用者體驗，同時優化企業營運效率，革新了電子商務。透過這種方式 harness 人工智慧的力量，MaisieAI 讓各產業的公司能夠提供卓越的客戶服務並簡化其支援流程。
More information on Maisie AI
Launched
2020-8
Pricing Model
Paid
Starting Price
Global Rank
3420550
Follow
Month Visit
6.2K
Tech used
Google Tag Manager,HubSpot Analytics,Webflow,Amazon AWS CloudFront,cdnjs,JSDelivr,Google Fonts,JavaScript Cookie,jQuery,Gzip,OpenGraph,HSTS
Top 5 Countries
24.9%
19.44%
15.17%
14.74%
10.19%
United States
India
United Kingdom
Viet Nam
Australia
Traffic Sources
52.75%
34.32%
8.42%
3.77%
0.63%
0.07%
Search
Direct
Referrals
Social
Paid Referrals
Mail
Maisie AI was manually vetted by our editorial team and was first featured on 2024-02-04.
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