What is Omnichat?
Omnichat 是亞洲領先的全通路聊天商務平台，全球超過 5,000 個品牌信賴。企業可以將熱門的訊息應用程式（例如 WhatsApp、Facebook Messenger、Instagram、LINE、WeChat 和網站即時聊天）整合到單一平台。這能使企業增強客戶服務、優化行銷成效，並推動銷售轉換，實現高達 5 倍的轉換率提升。Omnichat 提供強大的功能，例如行銷自動化、銷售績效追蹤和社交 CDP，使企業能夠提供個性化的客戶體驗，並提高營收。
主要功能：
全通路整合?：將 WhatsApp、Facebook Messenger、Instagram、LINE、WeChat 和即時聊天的客戶互動集中到一個統一的平台。在一個地方無縫且有效地管理所有客戶對話。
行銷自動化?：自動執行行銷任務，例如客戶區隔、個性化廣播訊息、優惠券發放和互動式遊戲活動。透過目標自動化來推動參與度並提升投資報酬率。
銷售轉換?：透過客戶偏好的訊息應用程式隨時隨地與客戶聯繫。即時追蹤銷售績效，並將營收歸因於特定銷售人員或實體店面，合併線上和線下銷售努力。
社交 CDP?：透過將社交身分與購買行為連結，建立全面的客戶檔案。利用這些數據來個性化互動，並根據個別客戶旅程觸發自動化的 WhatsApp 訊息。
使用案例：
一家電子商務公司使用 Omnichat 透過 WhatsApp 提供即時客戶支援，並自動執行棄置購物車提醒，從而提高轉換率。
一個零售品牌利用 Omnichat 管理跨多個社群媒體頻道的客戶詢問，並根據客戶區隔個性化行銷活動。
一家酒店業企業利用 Omnichat 透過 LINE 將旅客與店內代表聯繫，提供禮賓服務，並透過個性化互動推動預訂。
結論：
Omnichat 使企業能夠增強客戶參與度、簡化營運並推動營收增長。該平台全面的功能、直觀的介面以及對全通路溝通的重視，使其成為各規模企業的寶貴工具。如果您希望提升客戶體驗並提升利潤，請考慮利用 Omnichat 的力量。
常見問題：
Omnichat 整合了哪些訊息管道？Omnichat 整合了熱門的訊息平台，包括 WhatsApp、Facebook Messenger、Instagram、LINE、WeChat 和網站即時聊天。
Omnichat 適合小型企業嗎？是的，Omnichat 提供適用於各規模企業（包括尋求增強客戶溝通和行銷努力的創業公司和小企業）的靈活方案。
Omnichat 提供分析和報告嗎？是的，Omnichat 提供有關客戶互動、行銷活動績效和銷售轉換的詳細分析和報告，使企業能夠追蹤進度並優化策略。
More information on Omnichat
Launched
Pricing Model
Paid
Starting Price
Global Rank
101263
Follow
Month Visit
494.9K
Tech used
HubSpot Analytics,WordPress,jQuery,Amazon AWS ALB,Gzip,JSON Schema,OpenGraph,Webpack,Apache
Top 5 Countries
78%
8.84%
6.81%
0.74%
0.74%
Taiwan, Province of China
Malaysia
Hong Kong
Singapore
United States
Traffic Sources
53.06%
40.81%
4.56%
1.34%
0.16%
0.07%
Direct
Search
Referrals
Social
Paid Referrals
Mail
Omnichat was manually vetted by our editorial team and was first featured on September 4th 2025.
Related Searches
![[dangao]](/static/assets/comment/emotions/dangao.gif "[dangao]")
![[qiu]](/static/assets/comment/emotions/qiu.gif "[qiu]")
![[fadou]](/static/assets/comment/emotions/fadou.gif "[fadou]")
![[tiaopi]](/static/assets/comment/emotions/tiaopi.gif "[tiaopi]")
![[fadai]](/static/assets/comment/emotions/fadai.gif "[fadai]")
![[xinsui]](/static/assets/comment/emotions/xinsui.gif "[xinsui]")
![[ruo]](/static/assets/comment/emotions/ruo.gif "[ruo]")
![[jingkong]](/static/assets/comment/emotions/jingkong.gif "[jingkong]")
![[quantou]](/static/assets/comment/emotions/quantou.gif "[quantou]")
![[gangga]](/static/assets/comment/emotions/gangga.gif "[gangga]")
![[da]](/static/assets/comment/emotions/da.gif "[da]")
![[touxiao]](/static/assets/comment/emotions/touxiao.gif "[touxiao]")
![[ciya]](/static/assets/comment/emotions/ciya.gif "[ciya]")
![[liulei]](/static/assets/comment/emotions/liulei.gif "[liulei]")
![[fendou]](/static/assets/comment/emotions/fendou.gif "[fendou]")
![[kiss]](/static/assets/comment/emotions/kiss.gif "[kiss]")
![[aoman]](/static/assets/comment/emotions/aoman.gif "[aoman]")
![[kulou]](/static/assets/comment/emotions/kulou.gif "[kulou]")
![[yueliang]](/static/assets/comment/emotions/yueliang.gif "[yueliang]")
![[lenghan]](/static/assets/comment/emotions/lenghan.gif "[lenghan]")
![[kun]](/static/assets/comment/emotions/kun.gif "[kun]")
![[meng]](/static/assets/comment/emotions/meng.gif "[meng]")
![[shenma]](/static/assets/comment/emotions/shenma.gif "[shenma]")
![[peifu]](/static/assets/comment/emotions/peifu.gif "[peifu]")
![[qinqin]](/static/assets/comment/emotions/qinqin.gif "[qinqin]")
![[nanguo]](/static/assets/comment/emotions/nanguo.gif "[nanguo]")
![[hufen]](/static/assets/comment/emotions/hufen.gif "[hufen]")
![[shuai]](/static/assets/comment/emotions/shuai.gif "[shuai]")
![[jingya]](/static/assets/comment/emotions/jingya.gif "[jingya]")
![[cahan]](/static/assets/comment/emotions/cahan.gif "[cahan]")
![[shengli]](/static/assets/comment/emotions/shengli.gif "[shengli]")
![[qioudale]](/static/assets/comment/emotions/qioudale.gif "[qioudale]")
![[cheer]](/static/assets/comment/emotions/cheer.gif "[cheer]")
![[ketou]](/static/assets/comment/emotions/ketou.gif "[ketou]")
![[shandian]](/static/assets/comment/emotions/shandian.gif "[shandian]")
![[haqian]](/static/assets/comment/emotions/haqian.gif "[haqian]")
![[jidong]](/static/assets/comment/emotions/jidong.gif "[jidong]")
![[zaijian]](/static/assets/comment/emotions/zaijian.gif "[zaijian]")
![[kafei]](/static/assets/comment/emotions/kafei.gif "[kafei]")
![[love]](/static/assets/comment/emotions/love.gif "[love]")
![[pizui]](/static/assets/comment/emotions/pizui.gif "[pizui]")
![[huitou]](/static/assets/comment/emotions/huitou.gif "[huitou]")
![[tiao]](/static/assets/comment/emotions/tiao.gif "[tiao]")
![[liwu]](/static/assets/comment/emotions/liwu.gif "[liwu]")
![[zhutou]](/static/assets/comment/emotions/zhutou.gif "[zhutou]")
![[e]](/static/assets/comment/emotions/e.gif "[e]")
![[qiang]](/static/assets/comment/emotions/qiang.gif "[qiang]")
![[youtaiji]](/static/assets/comment/emotions/youtaiji.gif "[youtaiji]")
![[zuohengheng]](/static/assets/comment/emotions/zuohengheng.gif "[zuohengheng]")
![[huaixiao]](/static/assets/comment/emotions/huaixiao.gif "[huaixiao]")
![[gouyin]](/static/assets/comment/emotions/gouyin.gif "[gouyin]")
![[keai]](/static/assets/comment/emotions/keai.gif "[keai]")
![[tiaosheng]](/static/assets/comment/emotions/tiaosheng.gif "[tiaosheng]")
![[daku]](/static/assets/comment/emotions/daku.gif "[daku]")
![[weiqu]](/static/assets/comment/emotions/weiqu.gif "[weiqu]")
![[lanqiu]](/static/assets/comment/emotions/lanqiu.gif "[lanqiu]")
![[zhemo]](/static/assets/comment/emotions/zhemo.gif "[zhemo]")
![[xia]](/static/assets/comment/emotions/xia.gif "[xia]")
![[fan]](/static/assets/comment/emotions/fan.gif "[fan]")
![[yun]](/static/assets/comment/emotions/yun.gif "[yun]")
![[youhengheng]](/static/assets/comment/emotions/youhengheng.gif "[youhengheng]")
![[chong]](/static/assets/comment/emotions/chong.gif "[chong]")
![[pijiu]](/static/assets/comment/emotions/pijiu.gif "[pijiu]")
![[dajiao]](/static/assets/comment/emotions/dajiao.gif "[dajiao]")
![[dao]](/static/assets/comment/emotions/dao.gif "[dao]")
![[diaoxie]](/static/assets/comment/emotions/diaoxie.gif "[diaoxie]")
![[liuhan]](/static/assets/comment/emotions/liuhan.gif "[liuhan]")
![[haha]](/static/assets/comment/emotions/haha.gif "[haha]")
![[xu]](/static/assets/comment/emotions/xu.gif "[xu]")
![[zhuakuang]](/static/assets/comment/emotions/zhuakuang.gif "[zhuakuang]")
![[zhuanquan]](/static/assets/comment/emotions/zhuanquan.gif "[zhuanquan]")
![[no]](/static/assets/comment/emotions/no.gif "[no]")
![[ok]](/static/assets/comment/emotions/ok.gif "[ok]")
![[feiwen]](/static/assets/comment/emotions/feiwen.gif "[feiwen]")
![[taiyang]](/static/assets/comment/emotions/taiyang.gif "[taiyang]")
![[woshou]](/static/assets/comment/emotions/woshou.gif "[woshou]")
![[zuqiu]](/static/assets/comment/emotions/zuqiu.gif "[zuqiu]")
![[xigua]](/static/assets/comment/emotions/xigua.gif "[xigua]")
![[hua]](/static/assets/comment/emotions/hua.gif "[hua]")
![[tu]](/static/assets/comment/emotions/tu.gif "[tu]")
![[tiaowu]](/static/assets/comment/emotions/tiaowu.gif "[tiaowu]")
![[ma]](/static/assets/comment/emotions/ma.gif "[ma]")
![[baiyan]](/static/assets/comment/emotions/baiyan.gif "[baiyan]")
![[zhadan]](/static/assets/comment/emotions/zhadan.gif "[zhadan]")
![[weixiao]](/static/assets/comment/emotions/weixiao.gif "[weixiao]")
![[wen]](/static/assets/comment/emotions/wen.gif "[wen]")
![[dabing]](/static/assets/comment/emotions/dabing.gif "[dabing]")
![[xianwen]](/static/assets/comment/emotions/xianwen.gif "[xianwen]")
![[shuijiao]](/static/assets/comment/emotions/shuijiao.gif "[shuijiao]")
![[yongbao]](/static/assets/comment/emotions/yongbao.gif "[yongbao]")
![[kelian]](/static/assets/comment/emotions/kelian.gif "[kelian]")
![[pingpang]](/static/assets/comment/emotions/pingpang.gif "[pingpang]")
![[danu]](/static/assets/comment/emotions/danu.gif "[danu]")
![[geili]](/static/assets/comment/emotions/geili.gif "[geili]")
![[wabi]](/static/assets/comment/emotions/wabi.gif "[wabi]")
![[kuaikule]](/static/assets/comment/emotions/kuaikule.gif "[kuaikule]")
![[zuotaiji]](/static/assets/comment/emotions/zuotaiji.gif "[zuotaiji]")
![[tuzi]](/static/assets/comment/emotions/tuzi.gif "[tuzi]")
![[bishi]](/static/assets/comment/emotions/bishi.gif "[bishi]")
![[caidao]](/static/assets/comment/emotions/caidao.gif "[caidao]")
![[dabian]](/static/assets/comment/emotions/dabian.gif "[dabian]")
![[fanu]](/static/assets/comment/emotions/fanu.gif "[fanu]")
![[guzhang]](/static/assets/comment/emotions/guzhang.gif "[guzhang]")
![[se]](/static/assets/comment/emotions/se.gif "[se]")
![[chajin]](/static/assets/comment/emotions/chajin.gif "[chajin]")
![[bizui]](/static/assets/comment/emotions/bizui.gif "[bizui]")
![[deyi]](/static/assets/comment/emotions/deyi.gif "[deyi]")
![[ku]](/static/assets/comment/emotions/ku.gif "[ku]")
![[huishou]](/static/assets/comment/emotions/huishou.gif "[huishou]")
![[yinxian]](/static/assets/comment/emotions/yinxian.gif "[yinxian]")
![[haixiu]](/static/assets/comment/emotions/haixiu.gif "[haixiu]")
Omnichat 替代方案
更多 替代方案-
-
-
-
-
Superchat 是一個功能強大的訊息平台。整合多個管道，擁有支援 50 多種語言的 AI 代理。集中通訊，自動化工作流程。提升銷售、行銷和支援效率。