What is Talkie?
Talkie.ai 是一款 AI 工具，可為診所和醫療保健服務提供多功能的語音助理。這些語音助理可以自動執行流程，例如預約管理、處方續訂訂購和診所常見問答。有了 Talkie.ai，來電者可以即時接聽電話並存取自助服務選項，改善患者服務標準並增加櫃台員工的能力。語音助理支援多種語言，並且可以與現有的聯繫中心系統和 EHR 系統整合。
主要功能：
1. 即時接聽電話：Talkie.ai 的語音助理提供即時接聽電話的服務，讓來電者可以存取自助服務流程，例如預約管理和處方續訂訂購。
2. 預約管理：語音助理會自動執行預約提醒、確認和排程，減少櫃台員工的工作負擔並改善患者滿意度。
3. 整合和多語言支援：Talkie.ai 與主要的聯繫中心技術和 EHR 系統整合，而其語音助理支援多種語言，確保無縫整合並使多元的患者族群可以輕鬆存取。
使用案例：
1. 自助服務預約預訂：患者可以透過 AI 語音助理預約，而無需與櫃台人員互動，進而實現便利且有效率的預約排程。
2. 自助服務預約確認：語音助理會向患者確認預約，藉此降低因電話等待時間過長而導致預約不到的風險，進而改善預約遵守率。
3. 自助服務處方續訂請求：患者可以透過語音助理要求處方續訂，簡化流程並減少人工驗證和批准的需要。
結論：
Talkie.ai 的 AI 語音助理為診所和醫療保健服務提供了一系列的好處。藉由自動執行預約管理和處方續訂等流程，這些語音助理可以改善患者服務標準、增加櫃台員工的能力，並為患者提供便利的自助服務選項。憑藉多語言支援和整合功能，Talkie.ai 提供了解決方案，用以增強患者體驗並優化聯繫中心營運。
More information on Talkie
Launched
2018-02-04
Pricing Model
Free Trial
Starting Price
Global Rank
729029
Follow
Month Visit
52.9K
Tech used
Google Tag Manager,CookieBot,Google Fonts,JSON Schema,OpenGraph,PHP,Apache
Top 5 Countries
23%
14.76%
4.95%
4.75%
3.69%
Poland
United States
India
Australia
Germany
Traffic Sources
44.72%
42.91%
8.02%
3.43%
0.58%
0.14%
Direct
Search
Referrals
Social
Paid Referrals
Mail
Talkie was manually vetted by our editorial team and was first featured on September 4th 2025.
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