What is Conveo?
Getting truly deep customer understanding often feels like a trade-off. You can conduct time-consuming qualitative interviews for rich insights, or run large-scale surveys for breadth but miss the nuances. Conveo bridges that gap. It’s a unique research platform using conversational AI to conduct and analyze hundreds of in-depth voice and video interviews simultaneously, delivering profound customer understanding with remarkable speed and scale. Imagine getting the depth of one-on-one conversations combined with the reach of a massive survey, almost instantly.
Key Capabilities
🤖 Conduct AI-Moderated Interviews: Deploy a conversational AI interviewer to engage hundreds of participants in voice or video interviews concurrently, asking questions and probing for deeper responses just like a human moderator.
⏱️ Receive Insights Instantly: Move directly from interviews to insights. The platform analyzes conversations as they happen, translating complex qualitative data into actionable findings without manual coding delays.
📈 Achieve Unprecedented Scale: Reach large and diverse participant groups anywhere in the world, gathering robust qualitative data that’s statistically relevant, free from geographical constraints.
💰 Optimize Your Research Budget: Automate moderation, analysis, and reporting to gain high-quality insights at a significantly lower cost compared to traditional methods, helping you meet budget goals.
🗣️ Capture Authentic Human Reactions: Elicit genuine, in-the-moment responses through natural voice and video interactions. AI analyzes multi-modal data (what they say, how they say it) to uncover nuances often missed by human analysis alone.
🌍 Run Global Studies Easily: Engage participants in over 50 languages. Conveo handles the interviews in their native tongue and translates everything back into your preferred language for analysis.
🎨 Integrate Multimedia Stimuli: Present concepts clearly by uploading images, videos, or even clickable prototypes directly into the interview flow for participants to react to.
✍️ Design Studies with AI Assistance: Use the AI research copilot to help craft your interview guide based on your research objectives, or simply upload your existing guide.
Practical Applications
Refining Marketing Campaigns: You need to test several new advertising concepts across different demographics before a major launch. Instead of weeks of focus groups, you use Conveo to run AI-moderated video interviews with 500 target consumers overnight. By morning, you have detailed reports on which concepts resonate most, why, and specific feedback on messaging, allowing you to confidently select the winning creative.
Improving Product Features: Your team is debating enhancements for your app, but user feedback is mixed. You set up a Conveo study inviting users to discuss their current pain points and react to proposed feature mockups via voice interviews. The AI probes into their reasoning, revealing underlying usability issues and unexpected needs, giving your product team clear direction for development.
Understanding Customer Experience: You notice an increase in churn but aren't sure about the root cause. You use Conveo to conduct empathetic voice interviews with recently departed customers. The AI interviewer creates a comfortable space for honest feedback, uncovering detailed insights about their journey, frustrations, and decision drivers that surveys couldn't capture, enabling your CX team to address the core issues.
Get Deeper Insights, Faster
Conveo offers a smarter way to conduct qualitative research. By leveraging AI, you gain the authentic depth of conversational interviews combined with the speed and scale previously only possible with quantitative methods. It allows insights teams, product managers, marketers, and research agencies to make more informed decisions, faster and more cost-effectively, by truly understanding the people behind the data.

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