What is Hyro.ai?
Hyro is an AI-powered assistant that helps businesses save time and improve efficiency by automating repetitive tasks. It is trusted by top enterprise teams and offers a faster time-to-value compared to building virtual assistants from scratch. With Hyro, businesses can resolve over 85% of repetitive tasks without the need for training data or maintenance. It is adaptive across various platforms and has received positive reviews for its performance.
Key Features:
1. AI-Powered Digital Workforce: Hyro can handle unlimited calls and messages across call centers, websites, mobile apps, SMS, and more. It collects actionable insights along the way and is pre-loaded with core capabilities, eliminating the need for training or burnout.
2. Adaptive Communications: Hyro is consistently rated #1 in replacing bad chatbots and outdated IVR systems. It offers faster average handle time and can connect to various tools, such as Epic EMR and Salesforce, to automate tasks like patient record identification, scheduling management, and contact data transfer.
3. Enterprise-Grade Conversational AI: Hyro combines the power of GPT-4, a large language model, with unrivaled explainability. It provides unlimited search and FAQ capabilities, allowing businesses to give spot-on answers to customers while maintaining control. It also ensures privacy and data security with HIPAA compliance, GDPR compliance, and SOC-2 Type II certification.
Use Cases:
- Call Centers: Hyro can handle a high volume of calls, freeing up human agents to focus on more complex tasks. It collects insights from customer interactions and provides a seamless experience.
- Websites and Mobile Apps: Hyro can be integrated into websites and mobile apps to provide instant support and answer frequently asked questions. It improves customer satisfaction and reduces the need for human intervention.
- Healthcare Industry: Hyro is particularly useful in the healthcare industry, automating routine communications and tasks like patient record identification, scheduling management, and prescription support. It helps healthcare organizations become more productive and profitable.
Conclusion:
Hyro is an AI-powered assistant that offers businesses a way to automate repetitive tasks and improve efficiency. With its adaptive communications, enterprise-grade conversational AI, and focus on privacy and security, Hyro is a trusted solution for businesses across various industries. By using Hyro, businesses can save time, improve customer satisfaction, and focus on more important tasks.

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