What is CloudTalk?
在客户满意度至关重要的时代，CloudTalk 成为了一款强大的盟友。这款集成了 AI 的呼叫中心软件可自动化工作流程，分析通话数据，并随着您的业务规模扩展，将可操作的见解触手可及。CloudTalk 拥有 70 多项功能，可以与 CRM 和帮助台工具无缝集成，集中处理通话数据，从而实现对客户体验的无与伦比的定制化。
主要功能
- AI 驱动的对话智能：通过自动转录、摘要和情绪分析来提高通话质量，利用 AI 为您的服务保驾护航。
- 数据和分析：为团队提供实时客户数据和通话记录，并通过复杂的跟踪工具监控绩效。
- 自动化工具：通过工作流程自动化、自定义呼叫路由和智能拨号来简化运营，节省时间并提高转化率。
- 可扩展的解决方案：通过在 160 个国家/地区拨打本地号码来扩大全球覆盖范围，提高接听率并优化工作流程。
- 无缝 CRM 集成：与 HubSpot、Salesforce 和 Pipedrive 等流行的 CRM 系统同步，实时捕获通话数据。
用例
- 电子商务企业：通过更快、更高效地与全球购物者建立联系来提高客户满意度。
- 科技公司：集中销售和客户服务团队的沟通和分析，提高生产力和洞察力。
- 医疗保健提供者：通过定制连接方法来提供个性化的护理体验，提高患者参与度。
结论
CloudTalk 将平凡的通话转变为丰富的客户体验，实现全球覆盖、节省时间的效率和卓越的 CX。凭借其易于设置和可扩展性，CloudTalk 使您的公司能够更快、更无缝地与客户联系，将每一次对话都变成创造忠实拥护者的机会。
准备好亲眼见证 CloudTalk 的魔力了吗？立即预订演示，了解这款 AI 驱动的软件如何彻底改变您的呼叫中心运营。
More information on CloudTalk
Launched
2016-10
Pricing Model
Paid
Starting Price
Global Rank
120434
Follow
Month Visit
396.4K
Tech used
WordPress,Facebook,Google Analytics,Google Tag Manager,HubSpot Analytics,Linkedin Insight Tag,OWL Carousel,jQuery,jQuery Migrate
Top 5 Countries
26.32%
5.39%
4.91%
4.05%
3.26%
United States
Canada
United Kingdom
Brazil
Thailand
Traffic Sources
54.35%
37.82%
5.18%
2.04%
0.53%
0.09%
Search
Direct
Referrals
Social
Paid Referrals
Mail
CloudTalk was manually vetted by our editorial team and was first featured on September 4th 2025.
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