What is CloudTalk?
在顧客滿意度成為企業最佳名片的時代，CloudTalk 成為強大的盟友。這套整合 AI 的客服中心軟體自動化工作流程，分析通話數據，並與您的業務規模相符，讓您觸手可及的行動洞察。CloudTalk 具備超過 70 種功能，可與 CRM 和客服工具無縫整合，集中處理通話數據，促進前所未有的客製化體驗。
主要功能
- AI 驅動的對話智慧：利用自動轉錄、摘要和情緒分析來提升通話品質，以 AI 為您的服務做好未來準備。
- 數據與分析：為團隊提供即時客戶數據和通話記錄，並透過先進的追蹤工具監控績效。
- 自動化工具：透過工作流程自動化、自訂通話路由和智慧撥號簡化作業，節省時間並提高轉換率。
- 可擴展的解決方案：從 160 個國家的當地號碼撥打電話，擴大全球覆蓋範圍，提高接聽率並優化工作流程。
- 無縫 CRM 整合：與 HubSpot、Salesforce 和 Pipedrive 等熱門 CRM 系統同步，即時擷取通話數據。
用例
- 電子商務企業：透過更快、更有效地與全球購物者聯繫，提升顧客滿意度。
- 科技公司：集中銷售和客服團隊的溝通和分析，提高生產力和洞察力。
- 醫療保健提供者：透過調整聯繫方式，提供個人化的護理體驗，提升患者參與度。
結論
CloudTalk 將平凡的通話轉化為豐富的客戶體驗，實現全球覆蓋、節省時間的效率和卓越的 CX。CloudTalk 擁有簡易的設定和可擴展性，讓您的公司能夠更快、更無縫地與客戶聯繫，將每次對話都轉化為創造忠誠擁護者的機會。
準備好親身體驗 CloudTalk 的魔力了嗎？立即預約試用，了解這套 AI 驅動的軟體如何徹底改變您的客服中心運營。
More information on CloudTalk
Launched
2016-10
Pricing Model
Paid
Starting Price
Global Rank
120434
Follow
Month Visit
396.4K
Tech used
WordPress,Facebook,Google Analytics,Google Tag Manager,HubSpot Analytics,Linkedin Insight Tag,OWL Carousel,jQuery,jQuery Migrate
Top 5 Countries
26.32%
5.39%
4.91%
4.05%
3.26%
United States
Canada
United Kingdom
Brazil
Thailand
Traffic Sources
54.35%
37.82%
5.18%
2.04%
0.53%
0.09%
Search
Direct
Referrals
Social
Paid Referrals
Mail
CloudTalk was manually vetted by our editorial team and was first featured on 2024-07-16.
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CloudTalk 替代方案
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