What is HelpLook?
HelpLook 是一款全面的知識庫軟體，結合先進的企業知識管理與智慧型 AI 聊天機器人。它使用戶能夠建立自助服務知識中心、製作技術文件、線上使用者指南和常見問題解答。該軟體提供安全的資料管理，並具備加密和詳細權限設定。它還提供品牌化的自訂選項，並支援全球存取。HelpLook 可與現有工作空間、網站和外掛程式產品無縫整合。
主要特色：
1. 建立技術手冊：建立操作指南、教學課程、參考文件、系統文件和版本說明。
2. 線上使用者指南和常見問題解答：以可輕鬆更新的動態指南取代線下 PDF 使用者指南。
3. API 文件：從 API 定義檔案自動產生可自訂的 API 文件。
4. 內部知識庫：為員工或客戶建立私人文件入口網站。
5. 官方部落格：讓客戶了解最新動態，並在 SEO 中增強品牌知名度。
6. 資料加密：多層加密可確保資料傳輸安全。
7. 詳細權限：彈性的成員管理和權限設定，可增強安全性。
8. 版本控制：還原文件歷史記錄，以維護資料完整性。
9. 備份和匯出：提供多種格式，可供資料備份和匯出。
使用案例：
- SaaS 產品知識庫
- 技術文件
- 線上使用者指南和常見問題解答
- API 文件
- 內部知識庫
HelpLook 是希望透過自助服務選項來改善其客戶支援工作，同時減少工作負擔的企業的理想解決方案。HelpLook 具備先進的功能，如安全資料管理、自訂選項、無縫整合能力，可讓公司透過線上知識儲存來建立強大的品牌形象，同時提高搜尋引擎的知名度。
More information on HelpLook
Top 5 Countries
66.04%
12.73%
6.09%
5.19%
3.81%
China
United States
Singapore
Taiwan, Province of China
Hong Kong
Traffic Sources
48.34%
34.31%
15.35%
1.59%
0.31%
0.1%
Direct
Search
Referrals
Social
Paid Referrals
Mail
HelpLook was manually vetted by our editorial team and was first featured on September 4th 2025.
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HelpLook 替代方案
更多 替代方案-
HelpBell 是一款軟體，提供精緻的知識庫與智慧型支援解決方案。利用 HelpBell 的即時解答和有效率的支援解決方案，徹底改革客戶服務。
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HelpKit AI 將您的 Notion 說明中心或文件網站轉換為智慧的 24/7 全天候 AI 聊天機器人助理，為您的使用者提供準確且即時的解答。讓我們的 AI 協助您更快解決問題，並節省數小時的客服支援時間。
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