What is Package.ai?
Package.AI 是一款結合客戶支援、配送作業、意見回饋與評論、網站聊天、銷售聊天、再行銷和升級銷售的 AI 客戶互動平台，提供一個全面的解決方案。它專為家居用品零售商和服務供應商設計，以提升客戶滿意度並推動銷售。
主要特色：
1. 全程互動：Package.AI 提供一個完全整合的聊天系統，涵蓋銷售、履行和支援，全部只在單一串聯中進行。這讓與客戶的溝通能貫穿他們的整個旅程，無縫接軌。
- 好處：淨推薦值 (NPS) 提升超過 50%。
2. 以客戶為中心的最後一哩作業：該平台最佳化所有與最後一哩作業相關的工作流程，例如配送排程、路線規劃、追蹤，以及駕駛/承包商管理。
- 好處：配送失敗率降低 40%。
3. 量身打造的升級銷售和自動化評論：Package.AI 根據每個客戶的特定購買記錄，利用最後一哩智慧功能自動化個性化的升級銷售建議和評論請求。
- 好處：五星評論增加 100%。
使用案例：
- 家居用品零售商：Package.AI 協助家具零售商將客戶互動與最後一哩物流整合，藉此簡化其作業。這改善了整體購物體驗，同時降低與配送失敗相關的成本。
- 服務供應商：無論是居家改善服務或電器安裝公司，Package.AI 都能讓服務供應商透過有效的排程、路線最佳化、即時訂單追蹤和自動化意見回饋收集來最佳化他們的最後一哩作業。
結論：
Package.AI 徹底革新了家居用品零售商和服務供應商與客戶互動的方式，橫跨客戶整個旅程。它結合了 AI 驅動的客戶支援與最佳化的最後一哩作業，進而提升 NPS 分數、降低成本，並透過量身打造的升級銷售機會增加銷售。該平台能與現有的零售系統無縫整合，使其成為有望提升效率並提供絕佳客戶體驗的企業寶貴工具。
More information on Package.ai
Launched
2017-12
Pricing Model
Paid
Starting Price
Global Rank
173869
Follow
Month Visit
269.1K
Tech used
Google Tag Manager,HubSpot Analytics,unpkg,WordPress,Bootstrap,jQuery,Gzip,JSON Schema,OpenGraph,RSS,Nginx,YouTube
Top 5 Countries
99.48%
0.26%
0.17%
0.09%
United States
Australia
India
United Kingdom
Traffic Sources
80.01%
10.9%
8.85%
0.2%
0.02%
0.02%
Direct
Referrals
Search
Social
Mail
Paid Referrals
Package.ai was manually vetted by our editorial team and was first featured on 2023-12-16.
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Package.ai 替代方案
更多 替代方案-
使用 Packify.ai 體驗 AI 驅動的包裝設計！產生創意的想法、改良設計，並以獨特客製化的包裝脫穎而出。立即嘗試打造革命性的品牌形象！
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